By creating an account, accessing the NestX application,
or using the NestX website or services, you acknowledge
that you have read, understood and agreed to these
Terms & Conditions.
1. Acceptance of Terms
These Terms & Conditions form an agreement between
you and NestX regarding your use of the NestX platform.
If you do not agree with these terms, please do not
use the platform.
You must use NestX only in accordance with applicable
laws and these Terms & Conditions.
3. User and Provider Accounts
You are responsible for providing accurate and
current information when creating or maintaining
your account.
- Keep your account information accurate.
- Protect access to your account and device.
- Do not impersonate another person or business.
- Do not create accounts for fraudulent purposes.
NestX may restrict or suspend accounts that violate
these Terms, applicable laws, or platform safety
requirements.
4. Service Requests and Bookings
Customers may submit service requests through the
NestX platform. A request does not necessarily mean
that a service provider has accepted the request.
A booking becomes subject to the provider's acceptance
and the information displayed in the NestX application.
Customers should provide accurate service details,
address information and other information necessary
for the requested service.
5. Service Providers
Service providers are responsible for the accuracy
of their profiles, service information, availability
and qualifications.
Providers are expected to communicate professionally,
provide services responsibly and comply with all
applicable laws and regulations.
NestX may request verification information or documents
from providers and may restrict provider access when
necessary for safety, compliance or platform integrity.
6. Payments
Where payment functionality is available, customers
may be required to pay for completed services through
the payment methods supported by NestX or its payment
partners.
Prices, applicable charges and payment information
will be presented through the platform where applicable.
Payment processing may be handled by third-party
payment service providers. Their terms may also apply
to the relevant transaction.
7. Cancellations and Service Changes
Customers and providers should follow the cancellation
and booking rules displayed in the NestX application
for the relevant service.
Cancellation availability, charges, refunds or other
consequences may depend on the booking status, service
category and applicable payment rules.
8. Acceptable Use
You must not use NestX to engage in unlawful, fraudulent,
abusive, threatening or misleading activity.
- Do not misuse the platform or its systems.
- Do not attempt unauthorized access.
- Do not submit intentionally false information.
- Do not use the platform to harass or threaten others.
- Do not interfere with the operation or security of NestX.
9. User-Provided Content
Users and providers may submit information such as
profile details, descriptions, photographs and other
content needed to use the platform.
You are responsible for ensuring that content you
submit is accurate, lawful and does not infringe
the rights of another person or organization.
10. Platform Availability
NestX aims to provide a reliable service, but the
platform may occasionally be unavailable because of
maintenance, technical issues, network conditions,
third-party services or circumstances outside our
reasonable control.
We may modify, suspend or discontinue parts of the
platform when necessary for maintenance, security,
improvement or operational reasons.
11. Service Provider Relationship and Liability
NestX provides a technology platform that facilitates
connections between customers and service providers.
Unless expressly stated otherwise, NestX is not the
direct provider of the services performed by independent
service providers.
Customers should exercise reasonable care when engaging
any service provider and should communicate relevant
service requirements clearly.
To the extent permitted by applicable law, NestX is not
responsible for losses arising from circumstances
outside its reasonable control or from independent
third-party services.
12. Suspension or Termination
NestX may suspend or terminate access to an account
where there is a violation of these Terms, suspected
fraud, misuse of the platform, safety concerns or
another legitimate operational or legal reason.
Users may stop using the platform at any time, subject
to any outstanding obligations associated with existing
bookings or payments.
13. Changes to These Terms
NestX may update these Terms & Conditions from time
to time to reflect changes to the platform, services,
legal requirements or operational practices.
The updated version will be published on this page
with a revised effective or updated date. Continued
use of the platform after an update may constitute
acceptance of the revised terms.